Last updated: 23 June 2026
1. Introduction
Albion Awards is being developed as a specialist awarding organisation focused on professional qualifications in governance, risk, assurance, cyber governance, board practice and organisational resilience.
This Privacy Notice explains how Albion Awards collects, uses, stores and protects personal information. It applies to people who use our website, contact us, submit enquiries, make complaints, access the centre portal, participate in demonstration activities, or engage with Albion Awards as learners, centres, staff, contractors, reviewers, consultants, employers or stakeholders.
Albion Awards is currently preparing for Ofqual recognition. The website and platform are being used for development, demonstration and recognition-readiness purposes. Albion Awards is not yet recognised by Ofqual and does not currently offer Ofqual-regulated qualifications.
2. Who We Are
For the purposes of data protection law, Albion Awards is the controller of the personal information it collects and uses.
Organisation: Albion Awards
Location: United Kingdom
Email: info@AlbionAwards.org.uk
If Albion Awards appoints a Data Protection Officer or nominated data protection lead, the details will be added to this notice.
3. Personal Information We Collect
Albion Awards may collect and use the following types of personal information:
Website and enquiry information
- name
- email address
- telephone number
- organisation name
- job title or role
- enquiry details
- website usage information
- IP address and browser information
Learner and assessment information
Where relevant to qualification development, centre delivery, assessment or certification activity, we may collect:
- learner name
- learner contact details
- date of birth or learner identifier
- centre details
- course or qualification information
- assessment records
- results and achievement records
- certificate information
- reasonable adjustment or special consideration requests
- complaint, appeal or malpractice information
Centre and staff information
For centres, contractors, assessors, IQAs, EQAs and other delivery partners, we may collect:
- name
- role and organisation
- contact details
- professional experience
- qualifications
- CVs or role evidence
- declarations of interest
- due diligence information
- training and standardisation records
- quality assurance records
Sensitive or special category information
Albion Awards may collect special category data where necessary, including information about:
- health or disability where a reasonable adjustment or special consideration is requested
- equality, diversity or accessibility needs
- safeguarding, complaint, appeal or investigation matters where relevant
We will only collect this information where it is necessary, proportionate and supported by an appropriate lawful basis.
4. How We Collect Personal Information
We may collect personal information when you:
- visit our website
- submit an enquiry form
- make a complaint
- contact Albion Awards by email or telephone
- apply to become an approved centre
- use the centre portal
- submit learner, assessment or certification information
- request a reasonable adjustment or special consideration
- participate in assessment, quality assurance or review activity
- provide services to Albion Awards
- take part in Ofqual recognition-readiness or demonstration activity
We may also receive personal information from approved centres, employers, contractors, reviewers, quality assurance personnel, professional advisers or other relevant third parties.
5. Why We Use Personal Information
Albion Awards may use personal information for the following purposes:
- responding to enquiries
- managing website and platform access
- managing centre applications and approvals
- supporting qualification development and delivery
- managing learner registration and certification processes
- recording assessment outcomes
- supporting internal and external quality assurance
- handling complaints, appeals, malpractice and maladministration concerns
- considering reasonable adjustments and special considerations
- managing conflicts of interest
- maintaining audit trails and regulatory evidence
- meeting legal, contractual and regulatory obligations
- improving our systems, services and policies
- protecting the integrity, security and reliability of our platform
- communicating with centres, learners, partners, reviewers and stakeholders
6. Lawful Bases for Using Personal Information
Albion Awards will only use personal information where there is a lawful basis to do so. Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where processing is necessary to enter into or perform a contract, for example with centres, suppliers, contractors or service users.
Legal obligation
Where processing is necessary to comply with legal obligations, including data protection, company, financial, safeguarding or regulatory requirements.
Legitimate interests
Where processing is necessary for Albion Awards’ legitimate interests, provided those interests are not overridden by the rights and freedoms of individuals. This may include managing enquiries, maintaining records, protecting platform security, improving services, managing governance processes and demonstrating recognition-readiness.
Consent
Where we ask for consent, for example for optional marketing communications or certain uses of cookies. Consent can be withdrawn at any time.
Public task or substantial public interest
Where relevant, Albion Awards may process certain information to support fairness, accessibility, quality assurance, learner protection, regulatory evidence, malpractice investigation or standards protection. Where special category data is used, Albion Awards will identify an appropriate additional condition under data protection law.
7. How We Use Special Category Data
Albion Awards may need to use health, disability or accessibility information to consider reasonable adjustments, special considerations, access arrangements or learner support.
We may also process equality and diversity information to monitor fairness, accessibility and potential disadvantage.
Special category data will only be used where necessary, kept securely, accessed only by authorised personnel, and retained only for as long as required.
8. Who We Share Personal Information With
Albion Awards may share personal information with:
- approved centres
- assessors, internal quality assurers and external quality assurers
- platform and IT service providers
- professional advisers
- auditors or reviewers
- awarding, regulatory or public authorities where required
- employers or third parties where verification is requested and appropriate
- organisations involved in complaints, appeals, malpractice or investigation processes
- service providers supporting website hosting, data storage, communication or security
We will not sell personal information.
Where third-party service providers process personal information on our behalf, we will require them to protect the information and use it only for the agreed purpose.
9. International Transfers
Albion Awards aims to store and process personal information within the United Kingdom or countries with appropriate safeguards.
Where personal information is transferred outside the UK, Albion Awards will take steps to ensure that appropriate protection is in place. This may include using recognised transfer safeguards, contractual protections or suppliers operating under suitable data protection arrangements.
10. How Long We Keep Personal Information
Albion Awards will keep personal information only for as long as necessary for the purposes for which it was collected, including legal, contractual, regulatory, quality assurance, audit and record-keeping purposes.
Retention periods may vary depending on the type of information. For example:
- website enquiries may be kept for a limited period after the enquiry is resolved
- complaint, appeal and malpractice records may be kept for audit and quality assurance purposes
- centre approval and monitoring records may be kept for the duration of the centre relationship and a defined period afterwards
- learner registration, assessment and certification records may be kept for longer where necessary to support certificate verification, appeals, regulatory compliance and learner protection
- governance, audit and regulatory evidence records may be kept for as long as necessary to demonstrate accountability and compliance
Albion Awards will maintain a records retention schedule and will securely delete or anonymise information when it is no longer required.
11. How We Protect Personal Information
Albion Awards takes appropriate steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
These steps may include:
- role-based access control
- password-protected systems
- restricted user permissions
- audit trails
- secure hosting and backup arrangements
- staff and contractor confidentiality requirements
- controlled access to learner, centre and assessment records
- data protection and records management procedures
- regular review of platform and system security
12. Your Rights
Depending on the circumstances and the lawful basis for processing, individuals may have the following rights:
- the right to be informed about how personal information is used
- the right of access to personal information
- the right to correct inaccurate information
- the right to request deletion of information
- the right to restrict processing
- the right to object to processing
- the right to data portability
- the right to withdraw consent where processing is based on consent
- rights relating to automated decision-making and profiling
To exercise your rights, contact Albion Awards at:
We may need to confirm your identity before responding to a request.
13. Right to Object
You have the right to object to the processing of your personal information where Albion Awards relies on legitimate interests as the lawful basis for processing.
If you object, we will consider your request and stop processing the information unless we have compelling legitimate grounds to continue or need the information for legal, contractual, regulatory, quality assurance or claims-related reasons.
14. Marketing Communications
Albion Awards will only send marketing communications where it has a lawful basis to do so. This may include consent or legitimate interests, depending on the nature of the communication and the relationship with the recipient.
You can opt out of marketing communications at any time by contacting:
15. Cookies and Website Analytics
Albion Awards may use cookies and similar technologies to operate the website, improve user experience, support security and understand website usage.
Essential cookies may be used where necessary for the website to function. Non-essential cookies, such as analytics or marketing cookies, will only be used where appropriate consent has been obtained.
Further details are provided in the Albion Awards Cookie Policy.
16. Automated Decision-Making
Albion Awards does not currently use solely automated decision-making that produces legal or similarly significant effects on individuals.
Where digital systems are used to support workflow, audit trails, risk monitoring, certification or quality assurance, decisions remain subject to appropriate human review and oversight.
17. Complaints About Data Protection
If you have concerns about how Albion Awards uses your personal information, please contact us first so that we can try to resolve the matter.
Email: info@AlbionAwards.org.uk
You also have the right to complain to the UK Information Commissioner’s Office.
Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
18. Changes to This Privacy Notice
Albion Awards may update this Privacy Notice from time to time to reflect changes in our organisation, platform, services, legal obligations or regulatory status.
The latest version will be published on the Albion Awards website.