Albion Awards is committed to handling complaints fairly, consistently and transparently. Complaints may relate to service, assessment administration, centre conduct, staff conduct, malpractice concerns or other matters connected with Albion Awards activity.
After submission, the complaint will be logged, reviewed and allocated for investigation. Albion Awards will acknowledge receipt, consider the evidence, communicate outcomes and record any corrective actions required.
Learner support
Make a Complaint
Tell us what happened and provide enough detail for our team to review your concern.